Definition: A chatbot is a computer program that can simulate conversation with a human.

Detailed Description:

Chatbots are used in various applications, such as customer service, virtual assistants, and social media engagement. They can be programmed to respond to specific keywords or phrases, or they can use natural language processing to understand and respond to more complex queries.

Bots can be designed to perform a variety of tasks, including:

• Providing information: Answering questions, giving directions, or offering recommendations.
• Completing tasks: Making appointments, booking flights, or placing orders.
• Engaging in conversation: Holding conversations on a variety of topics.

Bots are becoming increasingly sophisticated and are being used in a wide range of industries.

Related Terms:

• Bot
• Artificial Intelligence
• Natural Language Processing
• Virtual Assistant

FAQs:

1. What is the difference between a chatbot and a virtual assistant?

   • While the terms are often used interchangeably, chatbots are typically designed to perform specific tasks, while virtual assistants can handle a wider range of requests and integrate with other devices and services.

2. How are bots trained?

   • Bots are trained on large datasets of text and conversation examples. They can use techniques such as machine learning and natural language processing to learn how to respond to user input.

3. What are the limitations of bots?

   • Bots may struggle to understand complex or ambiguous queries, and they may not be able to handle unexpected situations.